INTERACTIVE INTAKE
Talk through the system with Ella before the first conversation.
Ella helps frame your workflow, automation idea, or AI diagnostic request so the Vertical Labs team can review the context before the first conversation.

- AI systems
- Automation
- Diagnostics
- Team training
- Scoping an internal AI system
- Reviewing a manual workflow
- Preparing for an AI diagnostic
- Training a team to use AI tools
Frequently asked questions
How the intake conversation works.
What is Ella?
Ella is the Vertical Labs AI intake agent. It asks about the system a company wants built, summarizes the likely direction, and hands a structured brief to the Vertical Labs team.
Does talking to Ella cost anything?
No. Ella is a free scoping conversation. It is a short teaser intake, not a full engagement, and a person reviews every brief it produces.
What happens to the conversation afterwards?
Messages are sent to Ella's AI service to generate replies, while a local copy of the transcript is stored in the browser. The transcript is included with a project brief only when a visitor chooses to send it to Vertical Labs. Ella does not ask for sensitive personal information.